General

Q: How much does it cost to open a Booster99 account?

A: Nil – It’s free!

Q: How do I open an account?

A: Visit https://booster99.com and click on the ‘Register’ button at the top right corner of the screen and then follow the simple steps outlined there. You will be able to begin betting immediately after you have funded your account, post registering.



Q: Why should I choose Booster99?

A: Sports betting is not just about making a quick buck but about giving the users the smoothest, the ultimate experience, and the most thrilling experience of betting. We wish to give users the same experience of stadiums – the cheering, the high emotions, the real-time experience, by connecting the user to each moment.

Not just making user experience smooth, we also uphold user privacy and security. We want fair play and transparency to the users. We believe in empowering users to see each of the odds that are highly competitive, and allowing them to make the right choice. Enabling them place multiple bets quickly, with smooth withdrawals and a transparent process handling your money.

The best part is you can live your conviction by betting and winning!

Q: Can I change my username?

A: Unfortunately the username that you have chosen during the registration process cannot be changed once you have created your Booster99 account. We are confident this will not spoil your favourite betting experience.

Q: Can I update my details like Full name?

A: Feel free to talk to our Customer Care or mail on support@booster99.com. For typo changes, we can easily change it after taking verification document wherever required.

Q: Can i update my phone number or Email ID?

A: Contact customer care, if details are updated with bonafide intentions, we will help.

Q: What if I have Forgotten Login/password?

A: To get your password, please click on “Forgotten Password” on the home page next to the login area. You will be prompted to enter the email ID where you want to receive the password reset mail. Multiple accounts to the same users are not allowed. If you have forgotten your username, please contact our Customer Care via mail: support@booster99.com It is not advisable to create a new account if you have forgotten your username or password.

Q: How do I get started?

A: Simply deposit money into your account through various options that’s most convenient for you, and then select the bets that you want to place.

Q: Is there an age requirement?

A: Only individuals, strictly over 18 years can conduct betting on booster99.com.

Q: What are the other terms and conditions?

A: Please refer to https://www.booster99.com/terms-and-conditions/ for more details.

Q: How do I contact customer care for Booster99 betting platform?

A: There is a web chat as well as Telephonic lines : 700BOOSTER (7002667837)


Deposits

Q: How to Deposit with a Debit Card?

A: Follow these easy steps:

1. Click on “Deposit” button at the top right corner after registering.

2. Click on the payment method;

3. Insert the Amount and click on “Next”;

4. Select your type of Card;

5. Click on “Agree with policy and Make Payment”;

6. Follow the instructions to complete the payment.

Note – Video for the same has been provided

Q: What is the minimum deposit to get started?

A: 200 Naira

Q: Are there any charges for depositing?

A: Deposits are charge free and no fee is applied on deposits. We believe in giving our members an exhilarating experience – we bear payment gateway charges each time you transact.

Q: How do I view the previous deposits and withdrawals on my account?

A: When you click on your username/profile at the top, you can view your financial information, where all your deposits are listed.  There you will see the dates and amounts, similar to your bank statement. There are separate deposits and withdrawal tabs that give you the respective details, in order.

Q: Can I bet using my international card or pay in any currency except Naira?

A: We only accept Naira. Cards supported by our payments partners are accepted and the whole system works on Naira only.

Q: How to check the status of my withdrawal request?

A: Go to your account profile and choose “Financial”. You will get the status here on whether this request was failed or is under process.

Betting

Q: What are the lowest and highest stakes I can wager?

A: The lowest stake is 50 Naira. Customers can rest assured that when they do high stake betting with booster99, their money is safe and secured. The maximum stake is not strictly defined.

Q: How many events can I add to a betslip?

A: You can have a minimum of one (1) selection, and a maximum of forty (40) selections.

Q: How to place a bet?

A: Follow these 5 easy steps and feel like a betting king:

Step 1: Sign-in and click on your preferred bet mode from the top menu.

Step 2: Based on the intuitive interface, Choose the sport, tournament, country or league and click on it.

From here you can select specific events, tournaments and leagues on that sport. For example, to bet on English Premier League soccer you need to select ‘Soccer’, then ‘International Clubs’.

If the event is promoted, you could directly reach it by clicking on the banners provided. We encourage you to use the favourites functionality as this may help you to quickly navigate.

Step 3: Once you have chosen your event you will be directed to a screen highlighting a range of 1×2 (Home win, Draw, Away win) markets. Select the odds you want to bet on by clicking on them. Click the match to display more markets/options. The chosen selections will automatically be added to the betting slip shown at the bottom of your screen.

Step 4: Once you’ve made your selections you click on the betslip icon at the bottom of the screen. You’ll be directed to a new page to confirm your bets. Input the amount you wish to bet and then click on “Place Bet”. You can place different kinds of bets: singles, multiples and system (combined) bets.

Step 5: You will not be allowed to place more than 40 bets per page. You are required to stake the total amount in line with your budget and responsible gaming practices. If you have multiple bets, this is still one slip even if the number of items will be varying.

Q: How do I generate a ‘bet slip code’ on Booster99?

A: Once you have finished placing your bets, OR, if you have modified a bet which you have started staking, it will auto generate a bet code which you can use for seeing the results, or as a reference point. This can also be mailed to yourself.



Q: What is betting on live events?

A: Live Betting, is an exciting and cool feature that allows you to place bets on events that are ongoing. The odds are dynamic and change in accordance with the course of the actual event, offering much higher excitement as you get to monitor the event during play.

Q:  Where can I see my bets?

A: Please go to the “Playing” drop down next to the deposit button and see the Bets summary – total bets, wins and losses . You will find a list of all of the bets that you have placed and you can filter them by time and by status.

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Q: What does halftime/full time mean?

A: Halftime/full time simply means you are predicting what the result of a game would be at halftime and what the outcome of the same game would be at the full time.

E.g.

Home/Home – Home team to lead at halftime and win the match.

Draw/Draw – The game to be level at halftime, and a draw at full time

Away/Home – The away team to lead at halftime, but the home team to win the match.

Q: Can I cancel my bet?

A: No under no circumstances.

Q: What does “double chance” mean?

A: Double chance allows you to cover two of the three possible outcomes in a football match, with one bet.

– Home/Draw – This means the home team would either win or draw a match.

– Home/Away – This means that either the home team or the away team would win a match.

– Away/Draw- This means the away team would either win or draw a match.

Q: How do I play “Multi bet” and win more? What is the same game multi?

A: Multi Betting allows you to place multiple bets using a combination of legs between various Sports, Competitions & matches – including Racing.
Same Game Multi allows you to place a Multi Bet within the same match or event, on selected Sports and competitions.

Q: Does it take time for bet results to get updated after the game is finished?

A: It can take some time for the results to get updated. Refreshing and re-logging can help you see the balance, if the auto-update is complete.

Q: Are there any withdrawal charges? What is withdrawal processing time?

A: No there is no withdrawal charge. Since all withdrawals are audited, it may take upto 24 hours to fulfil the withdrawal request.

Q:  Can I use the funds from Betting to Casino to virtual?

A: There is a common wallet and funds are transferable


Withdrawals

Q: How to Withdraw?

1. Ensure the following:

  1. KYC : All payments will be done once the KYC process is complete (specific documents like Passport copies have been mentioned in the terms and conditions)
  2. Bank details: Please ensure the bank details are complete and are as per your KYC documents.
  3. Balance in your Booster99 wallet: Kindly ensure that you have more than 500 Naira in your wallet as the minimum withdrawable balance.
  4. Withdrawable amount: Only winnings can be withdrawn.
  5. Bonus: This cannot be withdrawn. Additionally like most betting companies, we need you to wager (bet) 10 times the deposit & bonus amount to get the deposit bonus as wagerable cash. Periodically we give different bonuses and there would be some criteria before it becomes available to wager like normal cash. The period for completing of wager may depend on the offer and in general is 15 days.
2. Procedure for withdrawal:
  1. Reach the profile part on the top of the page
  2. Click on withdrawals
  3. Input the amount and select the payment amount
  4. Finally, click on withdraw and then proceed Payment. Withdrawal via Bank Transfer is for FREE. Withdrawals are instant. Processing of the transfer depends on the turnaround time of the payment gateway, or the banking system.
Q. How soon do I see the withdrawal in my account?

A: The process of withdrawals is automated. The credit would be reflected in banking hours

Q: Are there any fees when withdrawing?

A: No, there aren’t any fees. It is FREE.


Extras

Q: Can I use the funds from Betting to Casino to virtual?

A: there is a common wallet and funds are transferable

Q: Do I need separate accounts for Sports Betting, Casino, and Virtuals?

A: No. One account covers it all – while logged in, you will be able to bet on any sports, Virtuals or play in the Casino, as well as use any other services you see on the website. All the funds in your account or wallet will be accessible for any of and all of the games.